In case you are not satisfied with your order, we accept returns for exchange, or store and/or online credit within 14 days of receiving your purchase as long as the item is still in NEW condition.
HOW DO I RETURN MY PURCHASE?
You may return an item within 14 days of receiving it by mail or by dropping it off at one of our locations. We offer exchange for store or online credit only for eligible returns.
If you choose to mail your return, make sure to include the packing slip with the information of this order to our warehouse at:
138 East Broadway, 2nd Floor
New York, NY 10002
Note that we currently do not offer shipping labels for returns.
All purchases are FINAL for the following:
Items discounted at 30% or higher
Bathing Suits / Swimwear / Undergarments
All items under the Art category (Photography, Canvas, Posters, Skateboards, etc.)
No exchanges or returns will be accepted.
DAMAGED / INCORRECT ORDERS
We apologize if you’ve received a faulty or incorrect item. Please contact us at email@example.com and we will be more than happy to make things right.
EXCHANGES & STORE CREDIT
Requests for exchange or store credit can be completed by contacting us at firstname.lastname@example.org
NOTICE: IN-STORE AND ONLINE PURCHASES ARE NOT ELIGIBLE FOR REFUND. THESE ORDERS ARE ONLY ELIGIBLE FOR STORE / ONLINE CREDIT OR EXCHANGE.