Return Policy
We accept ONE exchange or online credit within 14 days of receiving your order, provided the item is in new and unused condition.
PLEASE NOTE: Once you have used your balance from an online order, no further returns or exchanges will be accepted.
How to Return Your Purchase
To initiate a return, mail your item within 14 days of receipt to:
241 Centre Street, 2nd Floor
New York, NY 10013
To initiate a return, mail your item within 14 days of receipt to:
241 Centre Street, 2nd Floor
New York, NY 10013
Returns are eligible for ONE exchange or online credit only.
Note: We do not provide shipping labels for returns.
Note: We do not provide shipping labels for returns.
Final Sale Items
The following items are FINAL SALE and cannot be returned or exchanged:
The following items are FINAL SALE and cannot be returned or exchanged:
- Discounted items purchased with any offer or promotion
- Jewelry
- Candles
- Bathing suits, swimwear, and undergarments
- Items from the Art category (e.g., Photography, Canvas, Posters, Skateboards, etc.)
No returns or exchanges will be accepted for these items.
Damaged or Incorrect Orders
If you receive a damaged or incorrect item, you have 14 days from receipt to notify us. Contact us at customerservice@clic.com, and we’ll promptly address the issue.
If you receive a damaged or incorrect item, you have 14 days from receipt to notify us. Contact us at customerservice@clic.com, and we’ll promptly address the issue.
Exchanges & Store Credit
Requests for ONE exchange or online credit must be made via email at customerservice@clic.com.
Requests for ONE exchange or online credit must be made via email at customerservice@clic.com.
Important Notice
Refunds are NOT available for in-store or online purchases. All orders are only eligible for store/online credit or exchange.
Refunds are NOT available for in-store or online purchases. All orders are only eligible for store/online credit or exchange.