We accept all major credit cards, PayPal, and Apple Pay.
Yes! You can purchase an e-gift card on Clic.com, to be redeemed online only. We also offer in-store gift cards, to be redeemed in-store only. Please visit or call one of our stores to purchase an in-store gift card.
If you are not completely satisfied with your order, you may be able to return it for a one-time exchange or receive store or onlie credit within 14 days after you receive your purchase. Please note the garments have to be in NEW condition. To exchange it or return it we don’t offer the shipping fee.
Please note that all purchases are FINAL for Jewelry, Candles, Bathing Suits, and all items under our Art category (Photography, Canvas, Posters, Skateboards, etc.). Merchandise discounted in any offer and promotion is FINAL SALE and no exchanges or returns will be accepted. No price adjustments will be made on past purchases.
Orders ship between 1-3 business days of the order date. Transit time [for U.S. orders] averages 1-3 days (almost all orders are shipped via UPS and FedEx). Please allow approximately 7-10 days from the time your order is placed to the day it is received. We don’t ship Internationally as well as we do not offer express or expedited shipping.
You may return an item within 14 days of receiving it by mail or by dropping it off at one of our locations (https://www.clic.com/our-stores). We offer refunds or exchanges for eligible returns.
If you choose to mail your return, make sure to include your order number and address it to
138 East Broadway, 2nd Floor
New York, NY 10002
Note that we currently do not offer shipping labels for returns.
In the event that your package is lost or stolen, please contact us within 14 days after the delivery date on the tracking information so we can properly assist you. We will not be reliable for cases not reported within this period and you, the client will be responsible to file a claim with the carrier.
All requests for refunds and replacements will be decided on a case-to-case basis.
Note that we do not have control over the delivery process after the order has been sent to the carrier.
NOTICE: IN-STORE PURCHASES ARE NOT ELIGIBLE FOR REFUND. THESE ORDERS ARE ONLY ELIGIBLE FOR STORE CREDIT OR EXCHANGE.